Imagery in Ragged Dick Essay examples - 1330 Words

Imagery in Ragged Dick Imagery plays a big part in the success of a novel. Different writers have different styles. The good thing about imagery is it makes room for the reader to put things together. The reader is allowed to interpret the story the way that they like. Ragged Dick, Horatio Alger, Jr. did a great thing with imagery. While reading the novel readers had a change to envision many things that were mentioned in each chapter. Algar interconnected the appearances of the main character to his living arrangement. He also connected these things with the characters attitude. Ragged Dick is about a young boy, name Dick Hunter, who earns his living by shining shoes in New York. He is a very street-smart young boy.†¦show more content†¦He felt more confident about himself. There were places he entered that he may have not entered because of his clothes. After Dick and Frank departed from each other, Dick had a lot on his mind. He started thinking about his future. Before he met Frank he did not think about his future much. He would spend all his money on things that he did not need, Such as smoking and gambling. The first thing Dick did when Frank left was get his self a good meal. He ate at a restaurant that he may have not been able to eat at because of his clothes. The next thing he started thinking about was where he was going to sleep. He decided to get a room. He went to a house that was kept by his friend s mother. This was the beginning of him changing for the better. When he got to the house the lady was a little confessed about why someone dressed as neat as him would want to sleep in her house. Have you got a room to let? asked Dick. Is it for yourself you ask? questioned the woman, in some surprise. Dick answered in the affirmative. I havent got any very good rooms vacant. Theres a small room in the third story. Id like to see it, said Dick. I dont know as it would be good enough for you, said the woman, with a glance at Dicks clothes. I aint very particlar about accommodations, said our hero. I guess Ill look at it. (P83) The room wasShow MoreRelatedAnalysis Of George Orwell s The Great Gatsby 4085 Words   |  17 Pageswhich is the Ghost of the childhood Scrooge. Ali Babe is also mentioned, which is a childhood friend of Scrooge’s. Also, Scrooge’s dead sister appears, her son being his nephew. Afterwards, Fezziwig is introduced which is the apprentice of Scrooge a nd Dick Wilkins, his childhood friend. Next, a young woman accuses Scrooge of putting his wealth before her, which turns out to be his wife. After she divorces him, she marries a new man. 2. The first Christmas spirit is described as â€Å"a child as like an oldRead More Sals Enlightenment in Mexico in Jack Kerouacs, On the Road2983 Words   |  12 Pagesprophetic vision he finds in Mexico to show that the gap between fact and ideal could be reduced or eliminated. While he cannot vouch for a covental promise from God in postwar America, Sal does describe his vision of himself: I would be strange and ragged and like the Prophet who has walked across the land to bring the dark Word (37). The jeremiadic journey of On the Road becomes predominant in Part Four of the novel but actually appears much earlier when Sal expresses negatively the actual stateRead MoreRastafarian79520 Words   |  319 PagesNebuchadnezzars golden image of himself, which he required all of his subjects to worship. Furthermore, the Bible points to â€Å"violence, sexual and moral degeneracy† as characteristic of the Babylonian civilization.11 The New Testament invokes the imagery of Babylon to describe the Roman Empire because of its opposition to the early church and its persecution of Christians and Jews. In other words, the writer of Revelation sees in the Roman state the spirit of selï ¬ shness and opposition to God and

Leadership Value Free Essays

Leadership has been a common term and everyone has his or her own understanding of its meaning. Most of the time we understood leadership on one’s strong character combined with charisma. But this understanding is faulty as leadership is not a sole function of individual charisma or talent but a collective activity. We will write a custom essay sample on Leadership Value or any similar topic only for you Order Now Gilbert Fairnholm defines leadership as an interactive function of a leader and several followers jointly engaged† (p. 8) which means that there is a collective effort in terms of value and trust enough to prove each one’s confidence in participating in collective activity. Value on the other hand derived its roots from French and English word courage or valor. In business world, value means worth thus according to Kim S. Cameron, â€Å"value creation is the objective of every enterprise, every worker, and every leader and all employees are judged by their ability to create value† (p. 4). Leadership value therefore could mean a collected courageous undertakings being inspired by the leader’s own courage or the worth of having a leader in a collective effort. The leadership Principles Joseph A. Heim pointed out five principles of leadership that should be implemented in order to have a â€Å"successful management of people and technology† (p. 161). The first principle, the people understands the vision. Heim explained that when people understands the vision or the larger task of an enterprise, and are given the right information, the resources, and the responsibility, they will do the right thing (p. 161). The second principle is empowerment of individual. Heim noted that empowered people—and of course with a good leadership–empowered groups will have not only the ability but also the desire to participate in the decision process. Heim explained that the level of involvement will enable and encourage the individual to make decision rather than adopt a passive or reactive attitude, waiting to be told what to do. The third principle is a comprehensive and effective communications network. Heim emphasized that this network should distribute knowledge and information widely; embracing the openness and trust that allow the individual to feel empowered to affect the real problems. The fourth is integrated enterprise, it is the result of â€Å"democratization and dissemination of information through the network† (p. 161) in all directions irrespective of organizational position. The result of these first four principles, which is distributed decision-making, is the fifth principle. Heim pointed out that â€Å"information freely shared with empowered people who are motivated to make decisions will naturally distribute the decision making process through the entire organization. Leadership and Values According to Jeswal Salacuse, â€Å"Leadership express a complex and at the same time flexible concept† (p. 19). Salacuse noted that the English word â€Å"leader† is derived from the old English laedan which means to show the way, to be ahead of   moving a group of people willing toward and objective. It therefore implies the existence of followers. Like leadership, everyone may have already basic idea of what values are. Dran, Gila M. Von, and Jennifer Cargill point out that Values â€Å"are broad general beliefs about the way people should behave, or about some end state they should attain† (p. 121). They explained that people form their values in the same way in which they develop their personality, thus values are conclusive beliefs individual develop gradually about what is true or right or good about their world. They pointed out â€Å"values come from the early conditioning, experience, and significant events in one’s life† (p. 121) and are the criteria for selecting actions, goals, and methods. Leadership Traits Pieter John Diederik Drenth, Henk Thiery, and Charles Johanes Wolff, pointed out that leadership traits â€Å"is founded on the assumption that leaders poses certain personal qualities, such as courage, intelligence, strength of character, vision, or charisma, which followers do not possess† (p. 326) But this assumption waned because according to Drent, Thiery, and Wolff, â€Å"it has proved impossible to find a single set of characteristic that enables a clear and reliable distinction to be drawn between†¦ leaders and followers† (p. 326). But recent study admits that certain characteristics are only important in certain circumstances such as in athletic or sports. Drent, Thiery and Wolff pointed out the studies conducted in 1981 by Bass which concludes that â€Å"Leadership as such is not a property of an individual’s personality, but there are nonetheless certain fixed personal characteristic that seem to play part in the exercise of leadership† (p. 326). Leadership Skill Like leadership and values, skill is a familiar term. Skill is the ability to do something well. Robert Eugene Lefton and Victor Buzzota identified four basic leadership skills that a leader needs. First, The sizing-up skills or the ability to observe what do in work situations as objectively as you can; Second, Communication skills or the ability to find out what others think and for getting your own ideas across, Third, Motivational skills or the ability to create an environment in which people do what they are capable of because they have a compelling reason to do so, and fourth, Adaptive skills or the ability to relate to people as a unique individual. Advance leadership skills Advance leadership skills according to William Christ, are â€Å"blends of knowledge, skill, and attitude and require greater levels of behavioral flexibility and adaptability† (p. 29). Below are some of the advance leadership scales that Christ delineated. (1) Manage and resolve conflicts effectively, (2) Develop messages that influence attitudes, beliefs, and actions, (3) Ability to demonstrate credibility and ability to manage multiple communications effectively, (4) Creative management skills, and (5) interpersonal skills. Leadership Behavior Leadership behavior according Manuel London is the result of perceiving situations, relating situational perceptions to accumulated knowledge, and then using scripts to guide the production of situationally appropriate behavior.   Studies on leadership behavior shows that exemplary leaders always balanced high task orientation and high person orientation, according to Gary Monroe Crow, Joseph Mathews, and Lloyed Mc Cleary, task orientation focused such behaviors as planning, monitoring and coordinating, while person-orientation focused on such behavior as informing of decisions and praising their accomplishment (p. 11). Assessing Leadership and measuring its Effect Assessing leadership according to Daniel Goleman , Rechard Boyatzis, and Annie Mckee can be done through a series of interviews   and observations by a professional executive coach. Goleman, Boyatzis, and McKee point out that a â€Å"typical process include conversations about the leaders career and life history, discussion of current managerial and leadership challenges, and discussion of the organizational-level issues as well as including things such as climate, politics, and system† (p. 228). Novick, Morrow, and Mays discussed measuring leadership effect.   According to them, one question that a leader should ask is, ‘How am I doing as a leader?’   They suggested that by using psychological assessment instruments can help measure leadership effect or effectiveness.   This instrument that help assess one’s self and appreciate the contribution of others is available in many forms. Work Cited Cameron, Kim S. Competing Values Leadership: Creating Value in Organization. Christ, William. Leadership in Times of Change: A Handbook for Communication and Media Administrators (Lawrence Erlbaum Associates, 1998) Crow, Gary Monroe, et.al. Leadership: A Relevant and Realistic Role for Principals. (Eye on Education, Inc., 1996). Drenth, Pieter Johan Drederick, et.al., Organizational Psychology. (Psychology Press, 1998). Fairnholm, Gilbert W. Leadership and Culture of Trust. (Praeger/Greenwood, 1994). Heim, Joseph. Manufacturing Systems: Foundations of World Class Practice. (National Academies, 1992). Goleman Daniel, et.al. Primal Leadership: Learning to Lead. (Harvard Business School Press, 2004). Lefton, Robert Eugene and Buzzota, Victor. Leadership Through People Skills. (McGraw-Hill Professional, 2004). London, Manuel. How People Evaluate Others in Organization. (Lawrence Erlbaum Associates, 2001). Novick, Lloyd, et.al. Public Health Administration: Principles for Population Based Management. (Jones and Bartlett, 2007) Salacuse, Jeswal W. Leading Leaders: How to Manage Smart, Talented, Rich, and Powerful People. (AMARCOM Div. American Management Association, 2006).             How to cite Leadership Value, Essay examples

Implementation Digital Servitization Strategy-Myassignmenthelp.Com

Question: Discuss About The Implementation Digital Servitization Strategy? Answer: Introducation Malaysian healthcare industry is one of the most booming industry, having contributed approximately RM 1bn (Malaysian Ringgit one billion) to the national GDP (Gross Domestic Product) during 2016. In 2017 its impact on GDP is expected to increase by 33%. With its increasing importance in national economy the Malaysian government has chosen to prioritize the same and have injected RM 23bn (Malaysian Ringgit 23 billion) in 2016 which is approximately 10% of the National annual budget. (Macleod, 2017) The government is targeting to focus on private healthcare system as the government plans to make Malaysia as healthcare destination. With increasing importance of healthcare industry it is very essential to concentrate on enhancing the level of service provided by the private healthcare system in order to improve the service level and bring in differentiation (Macleod, 2017) Digital Servitization is the new buzz word in the marketing that has the potential to bring in the required differentiation in an organization. Servitization is actually the transformation journey of the organization to bring customer in focus and giving high level of integrated and bundled package of product and service to the customer. In service industry where the core offering of industry is not a physical product, there the company tries to bring in digital Servitization in order to improve the service level. Introducing new strategy to any industry is always a big task, as there are many factors which influence the smooth functioning of any strategy. This research proposal sought to study the factors which influence the successful implementation of the new Servitization strategy in the private healthcare sector in Malaysia and the impact of those factors on successful implementation of new digital Servitization strategy in the private healthcare center of Malaysia, there are total 12 private healthcare centers in Malaysia to get the authentic result survey will be done on all the managers of the 12 hospitals, data collection will be done through self-made questionnaire, data analysis will done through Structure Equation Modelling with the help of SPSS version 22. Justification and Relevance of the study Various studies on Servitization, marketing strategies and its implication have been done but none of them has been done in regard to private health care sector of Malaysia, lack of such study provides motivation and scope for the present study. Relevance to the Private Health Care Sector This study enables us to comprehend the significance of digital Servitization in the private health care sector of Malaysia. The results of the study will help the managers of private health care sector thus they will be able to have a better insight on the implication of strategy in their organization. Relevance to the Academicians, Students and others The study will help in understanding the digital Servitization and factors affecting the successful implications of them in private healthcare sector of Malaysia. The study will contribute to the existing body of knowledge and provide new dimensions for further studies. Hence, the proposed study would be a systematic attempt to analyze diverse dimensions of implications of digital Servitization in private healthcare sector of Malaysia. Need Scope of Study: Present study is an attempt to understand the factors and its impact on successful implication of digital Servitization in private health care sector of Malaysia. This will help in understanding determinants that will lead to successful implication of digital Servitization in the healthcare industry and managers will be able to know which factor contributes more in successful implication of Servitization strategy in private health care sector in Malaysia. Research Objective: To find out the influence of Mackinseys 7S model on new digital Servitization strategy in private healthcare sector of Malaysia. This part of proposal has been divided in three categories including research papers on Servitization, Strategy Implementation and Malaysian healthcare industry. Servitization According to Ahmad, Kamoshida Inohara (2013), in his research paper sought to study the influence of the organizational factors in effective implementation of Servitization strategy, researcher has done his study on the 3 international electronic companies including Toshiba, Fujitsu and Hitachi. With the help of review of literature factors revealed were vision, organization, HRM, Marketing and leadership. Research proved that organizational forces do have positive influence on successful implementation of Servitization strategy in the organization and the study revealed that that vision, leadership and organization has the significant positive influence on the organization from all the other factors mentioned (Ahmad, Kamoshida Inohara, 2013). Corynen, Mathyssens, Bookhaven (2017) in his research paper studied the introduction of digitization in offering service in the manufacturing industry, in order to reduce the errors in service offering and to enhance the core offering of the organization, study was done on Belgiums manufacturing industries, researcher in their research study discussed Servitization pyramid by which managers of manufacturing unit of Belgium can analyze the service barriers coming, and researchers also investigated the digital application in both front and back end operations which can help companies in addressing the problems arising in the service offering at all the level of the organization. (Corynen, Mathyssens, Bookhave, 2017) Strategy Implementation According to Rajeshkar (2014) In his research paper, studies the factors which affects the successful implementation of the strategy in the service industry, and the impact of those factors on effective implementation of the strategy in the electric distribution company in the Sultanate of Oman, and the study proposed seven factors that affects the implementation of strategy and the study also revealed that leadership is the most important factor which influence the successful implementation of strategy in service sector. (Rajeshkar 2014) In the views of Brinkschorder (2014) the challenges in the execution of strategy in the organization further and the factors responsible for the successful implementation of the organization, what challenges organization can face in execution of those strategies and what are the solution to overcome those challenges, researcher with the help review of literature introduced three key variables strategy, structure, and behavior interplay of which is necessary for the performance of strategy implementation challenges like challenges in strategy formulation and planning, challenges in consensus like improper understanding of strategy, lack of motivation in employees, resource allocation challenges in controlling the working of strategy , challenges of proper communication, challenges in behavior involves commitment, leadership and culture context. Researcher suggested strategy implementation is more complex then strategy planning ignoring any of the part in execution can lead to a proble m in the organization. (Brinkschorder, 2014) Mbaka Mugambi (2014) studies the factors affecting the strategy implementation in water sector of Kenya and the study revealed that that employees in public sector lacks the skills, attitude and capabilities required, and another problem identified was lack of proper communication between strategy formulators and the key strategic resources of the organization i.e. employees of the organization as communication between management and employees, attitude, skills and capabilities of the employees are most important things to make strategy implication in the organization successfully, but all these were lacking in the sector under study which lead to the failure implication of strategy. (Mbaka Mugambi, 2014) Ravanfar (2014) in his study of analyzing organizational structure based on 7S model of Mackinsey, attempted to analyze if 7S model of Mackinsey is favorable for the Queshm free zone a company in Iran and the study revealed that it is not favourable in the organization in the study,as per the study all the levels of organization cannot work on same or common economy. (Ravanfar, 2014) Private health Sector of Malaysia Jafar, s et.al (2013) Malaysian health sector has experienced growth right from 90s, and it is growing at the tremendous rate, Malaysian healthcare sector is divided into two sector public and private where public healthcare sector holds 70% share and remaining 30% is of private Malaysian government has a strong vision of making the Malaysian healthcare industry as the world famous health tourism destination and the same is growing at the rate of 25.3% P.A approximately. As per the government prediction government will be hosting one lac health travelers by 2020. (Jafar, S et.al, 2013) Queck (2014) in his research paper studied the Malaysian healthcare system , and he identified that Malaysian healthcare is two tired system with both public and private public healthcare system is very equipped runs on total government budget allocation public hospitals serve 65% of the population with low affordable fee but to serve them there are only 45% of medical officers, Private runs wholly from the fee received from service offered researcher suggested that two tier system cannot work efficiently in long run so he advised to have partnership of both public and private in order to cater population and tourist easily and more efficiently in cost effective way. (Queck, 2014) Research Gap The observation of the article reviewed shows that lot of studies are done on Servitization, digital Servitization and factors affecting the successful implementation of the strategy in the organization and private health care sector of Malaysia but none of the study has been done on the effective strategy implementation of digital Servitization in healthcare sector of Malaysia. In this space of time when Malaysia health care sector is on its growing phase it becomes very essential to introduce such service model in them in order to bring competitive advantage. Objective of the Study To understand the factors which influence the successful implementation of strategy. To examine the relationship between Strategy and New digital servitization strategy. To examine the relationship between Structure and New digital servitization strategy. To examine the relationship between Skill and New digital servitization strategy. To examine the relationship between Style and New digital servitization strategy To examine the relationship between Staff and New digital servitization strategy To examine the relationship between shared values and New digital servitization strategy To examine which factor influence the implementation of New digital servitization strategy most Research Framework Design This chapter deals in explanation of the research framework and research design to be used for the study Research Framework Strategy Structure Systems Higher degree of customer experience through New Digital Servitization Strategy Skills Staff Style Shared Values Figure 3.1 Research Framework based on Mackinseys 7S Framework Detailed hypothesis of the Study With the help of detailed literature review, below mentioned factors were recognized which influence the successful implementation of strategy which will be used as independent variable of the study. Ho1: There is no significant positive influence of strategy on implementation of digital Servitization strategy Above hypothesis is the null hypothesis which need to be analyzed and is based on 7s model of Mackinsey, here strategy means the specific plan to achieve a particular goal, thus this hypothesis aims to analyze the influence of strategy framed on the implication of strategy for particulars goals of the organization to be achieved. H02: There is no significant positive influence of structure on implementation of Servitization strategy. Structure here refers to the environment of the organization where all the action take place. Cross functional coordination refers to inter department coordination between different departments, as in order to execute any strategy, all the departments should work with each other instead of working against each other, and Control by Management refers to handling the responsibility of managing all the employees rightly. If the vision of doing any task is lost management should take charge to reallocate the things and guide employees properly. Another is communication which is the heart of successful working of the organization, proper communication should be between management and employees of all the levels so as to reach to assigned goals. Ho3: There is no significant positive influence of Systems on implementation of Servitization strategy. This hypothesis aims to examine the relationship of systems and implementation of strategy systems here refers to procedures of doing things in the organization. H04: There is no significant influence of Shared Values on implementation of new digital Servitization strategy. This hypothesis aims to examine the relationship of shared values on implementation of new digital Servitization strategy, shared values here refers to the norms and standards in which the employees of the organization works. Shared values is a part of soft element of the 7S framework of Mackinsey. Ho5: There is no significant influence of Skills on implementation of new digital Servitization strategy This hypothesis aims to study the relationship of skills and implementation of strategy, skill here refers to employees capability of doing things in the organization. Skill is the part of soft element of the 7s framework of Mackinsey. Ho6: There is no significant influence of Style on implementation of new digital Servitization strategy. This hypothesis aims to study the relationship between style and implementation of the strategy, Style is the part of soft element of 7s Mackinsey model style here refers to way in which management handles the organization H07: There is no significant influence of Staff on implementation of new digital Servitization strategy This hypothesis aims to study the influence of staff on implementation on digital Servitization strategy, Staff here refers to the number of employees to be recruited, training and motivation for implementation of the organizations goals. Research Design This section will describe the type of Research Methodology to be used, Sampling design, data collection to be used and tools of data analysis and data interpretation to be used. Research Methodology: Exploratory cum descriptive research methodology will be used. Exploratory research methodology will help to understand the topic more clearly and to get the current findings on the same whereas in descriptive research methodology will help in hypothesis testing Sampling design 3.5.1 Universe: From the 12 states of Malaysia, one top hospital from each state will be selected 3.5.2 Sampling Unit: it is the geographical area which will be covered in study, thus sampling unit for this study is Malaysia. 3.5.3 Sampling Frame: Actual respondents list on whom survey is to be done, in present study sampling frame includes the managers of the hospitals under study 3.5.4 Sampling Technique: Whole population is to be studied. 3.5.5 Sampling Size: 240 will be the sample size of the study including managers of all the hospitals included in the history Data Collection Technique Data collection Instrument: Both primary and secondary method of data collection will be used in the study and for primary data collection self-made questionnaire will be used. 5 point likert scale technique will be used. Statistical Techniques for Data Analysis 3.7.1 Descriptive statistics - like mean and standard deviation were used to understand the data, Descriptive statistics helps in summarizing the data and is a discipline of describing the main features of a collection of information through quantitative methods. 3.7.2 Reliability To check the internal consistency of the question Cronbachs Alpha reliability test using SPSS software (Version 22) will be used. 3.7.3 Validity To assess the validity of the questionnaire, the face validity method will be used. 3.7.4 Normality Test- To assess the normal distribution of the data collected Normality test will be used 3.7.5 Hypothesis Testing: for hypothesis testing SEM-Structure Equation Modelling will be used. Limitations of the study Although every effort will be made to undertake a representative study, still the following problems could occur in the course of the study: There may be drop out error i.e. the respondents who are willing as well as able may not be contacted. There may be go error i.e. the respondents who are unable or unwilling may be included in the sample. However, the large sample base as well as the pre-testing will further reduce the chances of these errors. There may be chances of different perceptions on the wording of the questionnaire or scale. Hence, every effort will be made to personally interview. References Ahamed, Z., Kamoshida, A., Inohora, A. (2013). Organizational factors to the effective implementations of servitization strategy, Journal service science and management, 6, 177-185. Allianz (2017).Healthcare in Malaysia - Support | Allianz Worldwide Care. Retrieved from: https://www.allianzworldwidecare.com/en/support/view/national-healthcare-systems/healthcare-in-malaysia/ Baines, T., Smart. P. (2013). The servitization of manufacturing: A systematic literature review of interdependent trends,International Journal of Operations Production Management, 33(11). 1408-1434. Baines, T.,Oscar,. Bustinza, V., Ridgway, V., (2017). Servitization-revisiting the state-of-the-art and research priorities,International Journal of Operations Production Management, 37(2), 256-278 Beaudan, E. (2001). The failure of strategy. Its all in the execution, Ivery business, Journal, 65 (3), 64 - 68 Chee, H. L. (2007). Medical tourism in Malaysia: international movement of healthcare consumers and the commodification of healthcare, Working Paper Series No. 83. Singapore: Asia Research Institute Chimhanzi, J., (2004). The impact of marketing/HR interactions on marketing strategy implementation, European journal of Marketing, 38(2), 73-98 Coryen, W., Matthyssens, P Bockhaven, W.V. (2017). Boosting servititization through digitization-pathways and dynamic resource configurations for manufacturers, Industrial marketing management (60), 42-53 Dinges,V. Urmetzer,F,. Martinez.V, Zaki, M Neely, A. (2016) The future of servitization - technologies that will make a difference, Cambridge service alliance. 2-15 Drnevich.P,Shanley.M(2005), Multi-Level issues for strategic management research: implications for creating value and competitive advantage, inFred Dansereau,Francis J. Yammarino(ed.)Multi-Level Issues in Strategy and Methods (Research in Multi-Level Issues, Volume 4)Emerald Group Publishing Limited,115- 161. Elbanna, S., Child, J., 2007. The influence of decision, environmental and firm characteristics on the rationality of strategic decision making. Journal of Management Studies, 44, pp. 561591. Ginsberg, A. Venkatraman, N. (1985). Contingency perspectives of organizational strategy: a critical review of the empirical research. Academy of Management Review,10, 421-434. Jafar.S et.al. (2013). Malaysia health system review, Malaysia health system review. (Health Systems in Transition, 2(1) Kastali, I.V, Looy B.V. (2013) Servitization- Disentangling the impact of service Business model innovation on manufacturing firm performance, Journal of service business model innovation on manufacturing firm 31(4) P.P 169-180 Kraaijenbrink, I.J, Kurek, k. Z, (2014) Strategy implementations-key factors, challenges solution, 4thIBA bachelor thesis conference, Netherland Nov 6th. Landed, J. Landed, J. (2017).Introduction Just Landed. Retrieved from https://www.justlanded.co.in/english/Malaysia/Malaysia-Guide/Health/Introduction Lichtenthaler.U. (2008). operations up strategic technology planning: extended roadmaps and functional markets,Management Decision, 46(1), 77-91 Mbaka, R. M., Mugambi, F. (2014). Factors affecting successful strategy implementation in the water sector in Kenya, Journal of business management 16(7) P.P 61-68. Neely. A, (2009) The Servitization of Manufacturing-An Analysis of Global Trends, Centre for Business Performance, Cranfield School of Management. Queck.D.k.L, (2014) The Malaysian healthcare system A review. Presented in Intensive Workshop on Health Systems in Transition (April 29 30, 2009) Organized by the Women's Development Research Centre (KANITA) the FEA of University of Malaya at Conference. Rajasekar, J. (2014) Factors affecting strategy implications in a service industry- A study of electricity distribution company in the Sultanate Oman, International journal of business and social science 5(9), pp. 169-183 Ravanfar, M, M. (2015). Analyzing organizational structure based on 7s model of Mckinsey, International research journal, 15(10), 7-12 T.S. Baines,H.W. Lightfoot, Kay.J.M, (2009) "The Servitization of manufacturing: A review of literature and reflection on future challenges",Journal of Manufacturing Technology Management, 20(5), pp.547-5